Reviews
CJ C.
This Place has been absolutely amazing in all aspectsCommunication,Kindness, Auto Work, its great here and I recommend anyone bring their car. Matt Is Amazing To Work With As Well
Juan V.
Excellent service!
Steven M.
Absolute joke of a body shop. Zero quality control. Recieved car week after deadline. Before I could drive off I noticed my fog lights didn't work. They got them fixed, got home to inspect work and saw they forgot to put a part back on the bumper, so I go back for the first time for them to reinstall the part. They never properly adjusted my headlights. I decided it would be easier to just do it myself. Second time was when I noticed terrible paintwork on the hood. Giant pools of clear coat and overspray on my trim. Their solution was to buff it down to the black basecoat. Third time was for them to respray the hood, got rental van for two days. For some reason they took it upon themselves to wash my engine bay, damaging the insulation pad under the hood and who knows what else. They then used my insurance to pay for that damage caused by thier shop two months after the accident claiming it was damage from the accident. Forth time was to pick up new insulation pad. At this point I no longer trusted them or wanted them to work on my car any more than necessary. Fifth and sixth time was for orange peel on the fender, they still haven't removed it all. Seems like they got it up to a point where they didn't have to remove the trim to get it all gone. They wanted me to come back a seventh time. No respect for my time, they just keep expecting me to carve out time out of my busy schedule to accommodate thier laziness. I'm beyond fed up with them and their half steps to problems. I'm just going to cut my loses and move on to a proper body shop to fix thier mistakes.
Juan S.
Excellent service and job highly recommend!
George Y.
Great experience! The repairs done to my vehicle were perfect, I couldn’t tell my vehicle was involved in an accident! And my Certified Repair Planner, Matthew Garcia was very professional and made sure I was satisfied with the repairs that were done. He had gave me hope and reassurance that all will be done to make my vehicle looking good, and it was!
Nitzia I.
My experience with S.A. Collision Center has been less than great. This was my first time having my vehicle here, I was unfamiliar with the repair and communication process at this facility.Throughout the entire process, communication was virtually non-existent. I found myself repeatedly hunting down the estimator simply to get basic updates on my vehicle’s status. The lack of transparency was incredibly frustrating. I received an estimate, and then after the dismantling process, the facility center sent the additional "supplemental," estimate to the insurance company. I was never informed that the insurance company denied the repairs; unbeknownst to me my vehicle remained dismantled, most parts were stuffed in the trunk of the vehicle, and was awaiting to be picked up by Copart (third-party).This was all arranged without my knowledge. I received a last minute call from the receptionist at SA Collision, telling me that Copart was picking up my vehicle and if it was okay for it to be released. Although, I appreciated the call, I did not appreciate that I was called three minutes before 5 p.m. This left me with three minutes to contact the insurance company, and what would you know they were closed by this time and never answered my call. I was forced to "authorize," the pickup from Copart. Nearly one week later, I arranged a delivery of my vehicle with Copart, and the insurance company.Upon delivery, and inspecting the vehicle, I discovered that parts had been carelessly snapped and broken off during the dismantling process. --[Some parts broke off easily due to being brittle]. It appeared the shop prematurely assumed my vehicle would be surrendered to the insurance company, despite the fact that a final decision had not yet been reached between the insurer and myself. This dismissive and evasive response was highly insulting. My front bumper, was entirely "forgotten" and left behind by the collision center. I made an additional trip, to recover this part.Along with all this chaos, I found my rear driver side window was shattered into pieces, and after a thorough investigation I found Copart, broke the window. This matter is being dealt with, by Copart.Needless to say, no matter who you choose to repair your vehicle,meticulously document and photograph your vehicle and repair process.
Farah Y.
ELI IS THE BEST EVER
Marita B.
Mike Ramirez (Estimator) at San Antonio Collision Center is an amazing young man. He puts the customer needs first and keep you informed of your repairs.He listens and is very polite and professional. You can trust him to handle your repair issues from start to finish. The lady at the front desk is very nice and welcoming (sorry I didn’t get her name) The auto technicians are also very friendly. I would definitely recommend San Antonio Collision Center. The repair work is flawless!
Maxence P L.
I don’t review places often, but this is an easy 5 stars. Came in to fix my vehicle after a collision - my first time dealing with repairs and insurance. Everyone at SA Collision Center made me feel confident this was the perfect place to get the best service possible, and they delivered. Explanations were clear, they dealt with the insurance adjusters like pros, and returned my vehicle better than new. Shoutout to Mike for supervising my repairs and always working in his customers best interests. I hope I’ll never have to do repairs on my vehicle ever again, but if I have to, there’s no doubt this will be the place I will go to.
Norma A.
Recommend.They are were all so friendly and informative. I will continue to come here for all my vehicle repairs
Crescen H.
Worked with the Team or Staff here and they go Above And Beyond What's Expected
Aaron “Dj Vitamin A.
I had a great experience with this body shop. They repaired my Mercedes and did an excellent job. They kept me updated through the entire process and the quality of the work was top notch. My car looks like nothing ever happened. I appreciate the attention to detail and would recommend them to anyone needing body work done.
Fernando R.
Matt helped me out same day & went above & beyond my expectations. Kept me informed all the way & fought to get some needed accessory repairs done.
Christoph I.
This is by far the best experience I’ve ever Had dealing with a body shop or mechanic shop when it comes to my vehicle Repairs. My service advisor Mike Sullivan went above and beyond to make sure that I was informed every step of the way he was in constant communication with me and got the job done So quickly, I Nervous that I did not have a vehicle. lol When This incident Initially occurred my husband and I were stranded in Houston, Texas Because when it flooded back in the beginning of March. We’re on our way home from Houston when I suffered a seizure and my husband pulled over To assist me yet little do we know that we were in a place that’s built to capture rainwater to prevent flooding are m other areas of Houston.. After assuring that I was OK my husband went to turn the truck around and we literally fell into a huge hole Of mud not even Aaa could get this out. After two different Aaa time equals crime to help us, We decided to go into the woods and rest because we had been up all night trying to get our truck out of the mud hole When we came back after taking a short nap in the woods, our truck was gone. Apparently, the city had had it towed because we were on government property and we did not realize it. when they did this they pulled It up a hill sideways out of a ditch damaging the suspension and causing body damage. We finally found out where our truck was. When We walked into a EXPRO COLLISION center/car dealership/body shop IT was so extra extravagantly decorated. You would think that you were in The White House lol. We were forced to leave the truck there because we were told it was not drivable so we filed the insurance claim and proceeded to try to figure out how to get back to San Antonio. My vehicle ended up staying in Houston for two months and they didn’t even finish the r repairs, they were taking forever to repair a huge dent on the back passenger side, which I told him which I finally told them just to forget about because I needed my vehicle. You would think by the way that the place looked that they would’ve done it lan excellent job, but don’t always judge a book cover. I am here to Confirm that CALIBER COLLISION @ 5 055 Wurzbach Rd. San Antonio, TX 78238 is the best shop I’ve ever been to. Mike made sure that my vehicle was done in a timely efficient manner.He was kind, respectful, Communicative and they did a great job on repairs the body work, my vehicle did not receive in Houston. The Receptionist, Stephanie Also has excellent customer service skills and was very friendly and helpful. It’s hard enough to find Even one employee with work ethics of this caliber. As for Mike, he is the top dog And Stephanie Is a close second !!!!! CALIBER COLLISION you are lucky to have them if it were me I will give them a raise. They deserve it if I could give them 10 stars I would do it, but I can ONLYguve you five. Again, thank you so much Mike for making this such an easy and pleasant experience. Thank you for all your help. I will never go to another body shop again unless end up leaving caliber and working somewhere else, I will follow you. I hope you guys have a great day much love and kindness from my heart to your heart My soul to your soul…… 🙏❤️🙏More photos to come
Selena M.
I had a great experience everything was done within the time range communication was great.
Monique H.
Receptionist, staff everyone was friendly. Mike Ramirez was awesome kept contact with me for promise on delivery. The repair work was very satisfying .
Catherine G.
Had an amazing experience with San Antonio Collision Center. The customer service was outstanding from start to finish — everyone was friendly, professional, and very attentive throughout the whole process. Elias especially helped us through everything, kept us updated, and made the entire process smooth and stress-free. The quality of the repair work was incredible, the paint match came out perfect, and my vehicle honestly looks brand new again. You would never even know it had damage before. Really appreciate the attention to detail and care they put into their work. Highly recommend!
Sharelle W.
The shop did a wonderful job replacing the bumper on my car due to an hit and run. Insurance company wanted to use aftermarket parts and they fought to get me OEM. They work for you, the customer, not the insurance company! Highly recommend using them and if I ever need any work in the future, I will be back.
Maria T. G.
Great job! Elias was very professional and kept in touch with me! My truck looks like new!!
Rene H
I had a great experience here after my Ford Expedition was rear ended in a hit and run. Matt was great to work with. He kept me updated throughout the entire process and handled all the coordination with Geico, which made a stressful situation much easier. The repairs were completed within a great timeframe, and the car looks and drives perfectly. No issues at all during the process or since. Highly recommend
Joe V.
Left my truck just like new.
Melissa V.
Best Collision Center in SA
Frank Z.
Just got my 2023 tacoma back and it looks geat..o would definitely recommend s.a collision on industrial bld..matt was very informative and kept me updated on progress of the repairs..
Rachel P.
The customer service at this repair shop is unparalleled. They are friendly, trustworthy, and so helpful. They gave me an estimate, let me drop my car off the same day, and even gave me a ride to the rental car agency. They really helped make a terrible annoyance (getting side swiped in a parking lot) a little bit less annoying.
Matthew C.
Phenomenal Company!!!
Cecilia S.
Unfortunately my second time at San Antonio Collision but always satisfied with their service. Elias kept me up to date on my vehicle’s progress and answered all my questions. SA Collision is the best in service and customer service.
Lee
Within 3 days of purchasing my Toyota Rav4 someone rearended me while stopped. I found SACC through Toyota and just so happen my insurance company uses them as well. I am overly pleased with the service I recieved. From the receptionist to the auto body technicians everyone was so pleasant and friendly. Matthew Garcia took care of me and my SUV. He made sure I knew what was going on at each step of the process. I was sent pictures of the assessed damage, wasn't expecting that. I want to thank everyone at SACC for their awsome work and professionalism. I will most definitely use them again and again.
Richard D.
-My truck was ready when promised.-Body work looks totally professional.-Matt was extremely professional.-There was confusion about the final price, since State Farm sent me their share of the costs instead of sending it directly to San Antonio Collision. Final price was computed correctly within 5 minutes.- inside of truck was unkempt. The shop moved personal items from door storage and left them on the front seat.-Google maps has difficulty finding this shop and sent me to 4 other repair shops before I called San Antonio Collision, and just entered street address. Don't expect to get good directions if you enter their name before the street address. Google maps will just send you to all Collision shops in San Antonio.
Stephany R.
San Antonio Collision did a wonderful job taking care of my vehicle. Matt was an awesome advisor through the whole process and kept to what we want the entire time. We were well informed throughout the whole process. My car came back beautifully. Definitely recommend them!
Allaina E.
I just got my car back today, and it looks like nothing ever happened. Matt was excellent with communication, and my car looks even better than it did before the accident. Thank you again to everyone at SA Collision Center for the outstanding customer service and phenomenal work on my car 🙂
Abigail R.
Definitely had a great experience as a new customer! The staff was very friendly and welcoming. My assigned estimator, Mathew, was extremely helpful and always answered my questions. He made sure communication was consistent throughout the entire process. My car came out looking brand new!
Cynthia V.
Very professional. Great communication skills. Great customer service. Work was impeccable. Well, definitely refer to others
Kristen
San Antonio Collision Center, which is located on Industrial Center Drive in San Antonio, Texas, is an absolutely fantastic Auto Body Shop in SATX! I recently had to bring in my Toyota SUV for work on the windshield + the body/trim adjacent to the windshield of the car, and I am SO glad that Toyota sent me to SA Collision Center. Matthew Garcia did a wonderful job taking care of my car, and the communication between myself, my insurance, and SA Collision Center was great! The car was fixed in a timely manner, and was returned to me in perfect condition. They even took the time to clean the inside & the outside of the car before I picked up the vehicle. Thanks so much, San Antonio Collision Center! 🙂
Bobby F.
Want to Thank Matt and the rest of the SA Collision Center crew for the repairs done on my 2011 Mazda 3 after an accident I was involved in. They went above and beyond on repairs and as well did some detailed work to my vehicle. My car hasn’t looked this good in years!
Mary T.
Outstanding service, communication, and work! Eli was very friendly and knowledgeable. I would highly recommend!
Scott C.
Repair completed on time. Work disclosed additional hidden damage which was handled during the process
Stephen H.
Elias was super helpful and did the walk around with me on my crashed car. Gave me a very fair estimate and valuation on my car
Geo-T22 P.
January 2026I had San Antonio Collision do the work on my Toyota RAV4. They did a fantastic job and high marks to Matt (Estimator) and Carrie (Front Desk), and the technician that did the work. The work I had was replacing the rear hinges because the previous hinges had either cracks or were bent.They took the car in on the schedule date. Completed the work within the estimated time window and returned the car thoroughly cleaned. I can't give this company enough praise about the kind of work that they produce.I definitely recommend them for any work within their areas of expertise.December 2025I was referred to this place by a Service Advisor who works at a local Toyota dealership in the San Antonio area.In any event, I needed a repair shop that had master technicians on staff for Toyota. Why? The 2020 RAV4 that I own started developing issues with the rear door being able to close normally, and with a good seal. The Toyota dealership had replaced the rear door struts, which helped the door close more easily, but seal did not look good, and upon a closer review one could see the door was out of alignment, and further inspection found that the door hinges were actually cracked.I wanted a business that had certified technicians on staff that could diagnose the issue, and complete the repairs. To me the faulty hinges appear to be a manufacturer defect, as I have NEVER seen hinges crack on any car, but Toyota has not accepted this outcome just yet, and so all repair costs are absorbed by the owner.I called and found it was easy to schedule an appointment time to get an estimate. I arrived early and upon arriving, I was greeted by a young lady named Carrie, who was both professional and very customer service-oriented. She had me complete some basic customer paperwork, and then I waited for my appointment time and estimator.Note, I can say that upon entry into the customer waiting area you will see the number of certifications this shop has on the wall.Matt is the estimator that was assigned to my case. He introduced himself and we went over the concerns that I had about the rear door, and the outcome that I was looking for. I also advised that I'd be paying this out-of-pocket.The team at San Antonio Collision came back with a fair estimate of what it would take to complete the work. They provided a detailed breakdown, and after a quick review of the part's, labor, and time involved, I had them begin a repair order to start the work.As of this writing, I am waiting on the parts to be ordered and the work to begin. I have no doubt that they will meet, not only at my high standards of workmanship, but their own internal standards.I look forward to seeing the finished product and we'll come back and update this review upon the completion of the work.At this point in time, I don't see any reason why not to recommend them as my experience so thus far matches what I've heard about their business, and the people who've worked there.
damian
Quality, thorough, flawless job, transparent, on time, and convenient access to rental car company that picks you up when dropping off your car for repair, and drops you off when repairs are done.
Travis C.
Matthew and the team at San Antonio Collision Center did a wonderful job helping me repair my Corvette. I had damage to the side skirt panel on my car, and they were extremely helpful in guiding me through my options and getting my car back on the road as quickly as possible. I am super thankful for their team and will most certainly return to them for any body repair needs.
Jerry T.
Superb customer service from Elias and staff as always. I’ve never been disappointed with the final results on any of my vehicles. Definitely the right choice for automotive accident repairs.
Bebe M.
Ramone was Punctual, courteous, buffed my car to reveal the damage, didn't do the work but sent me to their guy who removed the small dents.
Juanita G.
Excellent customer service and repair. I would recommend and return if needed.
C G
Very professional, great with status updates, and outstanding work.
Teresa O.
Matt Garcia was extremely helpful! We had brought our Toyota Highlander to two different Toyota dealerships to fix this issue, and both were unable to properly diagnose it. Matt and his team diagnosed and fixed our issue within 24 hours! We will be recommending San Antonio Collision Center to everyone going forward! Thank y’all for the excellent customer service!
JoGo129
I was very impressed with every aspect of my repair experience. Matt took great care of me and went above and beyond! I highly recommend SA Collision Center and can confirm the great online reviews.
Gene M.
Quality repairs by a 100% professional collision repair shop. Best paint and body shop in San Antonio!
Mel T.
Got my truck back in 2 weeks! Painless and great communication of letting me know all the details. They even had it ready a week earlier than expected. Very grateful after the stress of someone hitting me out of the blue. The agent in charge of my case kept me informed every step of the way.
Juan C.
Tengo mi troca TITÁN le cambiarán el frame ,les contaré cómo me fue cuando terminen .por ahora me inspiran mucha confianza.
June C.
I had a great experience with SA Collision. Matt was my representative and he was awesome! I was going to invest over 2k for new headlights for my Lexus and he suggested that they polish them first (at no charge mind you) to see if they could get the cloudiness out. They had my car for about 5 business days for repairs. I was expecting it to take much longer. I picked up my car today and they did an amazing job and on top of that my headlights look almost brand new! They also washed the car and cleaned it up after repairs. It was a seamless process from start to finish even using insurance. I would definitely recommend and would not hesitate to go back. Thanks!!!
DPraise G.
It’s a alright place. I accidentally hit a deer and they were fast on fixing it but they kept on moving my date when it was ready. And I notice paint splatters on my 2024 ford escape and bumper and fender was not lining up to its original spots and they put used bumper on my car which I inform them there response was that’s we had to avoiding buying a new one. I was very upset. So I gave my car back to the dealership saying you guys can have it back. I don’t want nothing to do with car. I had a pour Experience with this Collision place I would not refer nobody to this place.
Peggy L.
Outstanding service. Vehicle looks brand new again. These folks take pride in the job they do. Vehicle repairs were completed early and look great.
Macy R.
Matt and team at San Antonio Collision Center were amazing in helping get my vehicle back up and running! Communication was thorough and everything that needed fixed was taken care of! If ever needed, I would choose this repair shop again! Thanks so much!
Juanita L.
Me gusto mucho el trabajo que hicieron, y gracias a Matthew por ayudarme con el processo.
Evelyn V.
Very satisfied with my car repair and customer service. All I wanted was for my car to look brand new again and San Antonio Collision achieved that. Thank you so much!
Matt T.
Amazing work Matt did great thank you for all the communication and wonderful work yall did for the Toyota Corolla 🙏
Enrique S.
Mathew was real helpful and professional shop did great work
Jose Carlos A.
This shop is great. Michael Rios walked me through every step of the process. The customer service was amazing and they left my truck looking even better than before the accident.
Patricia T.
San Antonio Collision Center is a great place to get your vehicle repaired. Matt and all the staff is very friendly. I was totally amazed on how beautiful the car looked. They went above and beyond to do an exceptional job. Not to mention, I was able to get in and get the job done soon.
Denali Electric L.
Matt at the front office was outstanding! Highly recommend this company!
Merideth O.
San Antonio Collision Center is THE BEST! Matt was who we worked with when my car got hit and they were professional, kind, and do amazing work. Very responsive and work fast. 10/10 would recommend.
David L.
Great techs!
Miles G.
mrs dittman needs a raise
Brenda G.
I totally recommend this shop. Great customer service and repairs. Michael was great!!!So far the best experience!!
Jeff K.
Excellent services and staff
Charlotte J.
Great & easy to work with
Bob B.
Great experience from the receptionist to the estimator to the quality of work done. Everyone on the team was customer focused. I won't ever use anyone else.
Mia G.
Great service from the front desk to the work done on my car. I was very happy when I saw the repairs and they cleaned my car beautifully. I was kept up to date with information . I would recommend them for repairs.
C. von L.
My car was stolen in April 2.5 months later I got it back with dents and scratches that were supposed to be fixed the estimate started out at 3099. Ended in 13000 and still had large noticeable scratches and dents
Alein L.
Thank You, Mr. Elias and San Antonio Collision CenterI just wanted to take a moment to sincerely thank you and the entire team at San Antonio Collision Center for the outstanding service you provided. From the start, your professionalism, communication, and attention to detail stood out. You were honest, respectful, and made the entire process smooth and stress-free.Most importantly, the work done on my vehicle was phenomenal. The results exceeded my expectations, and everything was completed just as promised—on time and with top-quality craftsmanship.It’s rare to find a shop that delivers on every promise with such integrity, and I truly appreciate the care and pride you take in your work.Thank you again, Mr. Elias. I’ll definitely be recommending San Antonio Collision Center to anyone in need of quality repairs.Best regards!
Aljon L.
This is the only place I'll take my vehicles. They do things right the first time.
Travis P.
My vehicle looks great, and Matt was a pleasure to work with.
Eilianis Á.
Excelente servicio, muy satisfecha!!Se los recomiendo son muy buenos en su trabajo
Thomas M.
So it's the second time that I've had an opportunity to come here and again they did a fantastic job. They're super friendly, kept me up to date with letting me know when the car was going to be ready, I told him my wife didn't get off until 5:30 and I knew they were going to be closed by the time I got there but Conrad said no problem take your time be careful I mean who says that just good people and they did a great job highly recommend them
Miguel
Very nice staff, came here from my auto insurance. The staff walked me over what would be on the estimate and gave me a great options. Very pleased. Hopefully I won't need there services again but if I do. I'll definitely return.
Julz
The SA Collision Center did a great job repairing my wife's Kia Sorento's detached Shark Fin antenna. The repair work turned out perfect - it looked like new again. The staff was friendly and very helpful as they worked with our insurance to make sure everything was taken care of.
Yvonne S
Everyone I came in contact with friendly helpful with any questions I had. Mike Ramirez was very professional contact when my vehicle was ready walked me through the repairs and any issues I may have to come back he would take care of it. When you stand my your work definitely has my future business .
Michelle B.
This Is the 3rd time I choose to take my car to SACC. Every time I go back they have I ole red something new to make the customer service experience more seamless . Last time I used a link to submit my photos. It was easy to use, just snap a pic in the dotted lines.This time I was constantly updated through text on the completion date of my vehicle. I received courtesy emails, and phone calls on exactly why they had to extend the date, I.e. waiting on a special glue, or a special part.It took an entire team to get my baby back and I felt so grateful I asked to take a picture with everyone who had a hand in fixing my car. See picture below. I highly recommend the SACC family.
Pierre V.
Don’t hesitate to use these guys….
Christy H.
Awesome work and very pleased with the outcome and customer service from Michael Ramirez.
Andrew H.
Good experience overall. My car was in and out of the shop in less than 2 weeks, and the repair looked good as new. Would come here again!
Sarah G.
Outstanding service and communication! A big thank you to Conrad, Tino and Geo! My car looks great.
Jimmie S.
My car was side swiped in mid March 2025. I had used San Antonio Collision Center once before and they did an outstanding job…so…I called them and as before, they quickly began to help me. I was fortunate enough to have Mr. Elias Rodriguez as my service advisor, again. He is an absolute professional and a great representative of the company. He quickly assessed the damage and contacted my USAA adjuster. The process from start to finish was 5 star plus experience. Mr. Rodriguez kept me informed via text message and email. The entire claims process can be overwhelming but using San Antonio Collision makes it so much easier. Mr. Rodriguez returned my car fixed before the due out date it was detailed better than the original dealer’s prep when the car was new! Another thing that was important to me is Mr. Rodriguez provided a detailed list of all the work done and parts used. It is above board pricing and visible as for cost….great information! Thank you San Antonio Collision for helping me…..again!!! I cannot see myself going anywhere else if I need collision services! I definitely recommend Mr. Eli Rodriguez and San Antonio Collision Center. (The center is a USAA insurance approved facility).
Sam O.
Great work. But communication could be better.
Katherine V.
I had such a great experience at San Antonio Collision Center! From start to finish, the staff was professional, courteous, and truly went above and beyond to ensure everything was handled smoothly. They kept me informed throughout the entire process and made what could have been a stressful situation completely hassle-free.If you're in need of any assistance with your vehicle whether it's repairs, bodywork, or anything in between. I highly recommend this place. The quality of their work is outstanding, and their customer service is top-notch.
Larissa T
Professional and super helpful, totally recommend!
Devyn T.
Customer service is lacking. Receptionist is rude and pretentious. Had to walk out of my appointment. Will not be using this company since they do not care about customer service.
Rose V.
The internal adjuster, Michael Ramirez, at SA Collision Center kept me well-informed throughout the entire process, providing regular updates along with photos showing the vehicle’s latest status and condition. He went above and beyond to address concerns I raised after bringing the vehicle home and continued offering exceptional support even after the service was completed. I highly recommend this shop for their outstanding customer service and professionalism.
Oscar A.
Very pleased with front end work on my Ford Edge after running over a javelina!
Jovilee R.
Everyone was so helpful ! Michael kept me updated throughout the process. The body work came out great. I noticed they even cleaned up the car , it looks brand new. I definitely recommend San Antonio Collision.
Allen D.
5 Stars – Best Repair Experience Ever!By Allen D.I can’t say enough great things about SA-TX Collision Center! From start to finish, they went above and beyond to take care of me and my car. The repair work was absolutely flawless—my vehicle looks brand new, like nothing ever happened. Their attention to detail, craftsmanship, and professionalism blew me away.Mr. Mario and his team kept me informed throughout the process, answered all my questions, and treated me with genuine respect. It’s clear they take pride in their work and truly care about their customers.If you’re looking for top-tier collision repair, look no further. This was hands-down the best job ever—thank you SA-TX Collision Center for getting me back on the road and making my car look perfect again!Highly recommended! They are the best!
Adam R.
Absolutely fantastic experience having our GMC Yukon XL repaired at San Antonio Collision Center. It's never fun having your vehicle in the shop but Michael (our estimator) was incredibly helpful throughout the entire process and was helpful in arranging rental car pickup, etc. Vehicle was repaired on time and was detailed and cleaned after the repairs were performed. San Antonio Collision Repair went above and beyond what I expected from an auto repair shop. Will definitely bring any future collision repairs to SACC.
Conrad H.
Very helpfull in uncomfortable situations. Very, very helpful.
Oscar C.
Smooth process, high quality work, no need to write a book in the comments.100% recommended
Mikayla M.
Michael was absolutely amazing from start to finish! Made the whole process smooth, best experience I had at any shop
Zeke A.
I am a very satisfied customer! Both Eli and Conrad, and everyone else that works there, are simply amazing people. From the minute, I stepped thru their doors. To the very end, everyone at SA Collision is a very high cut above the rest! I am so thankful that a Collision shop like this exists in San Antonio. I've been to others, and SA Collision is the very best! The work they did to fix my truck, and make it brand new again. Is nothing, short of a miracle! I can't say enough thanks to everyone one there! Thank you, thank you, thank you!
Justin F.
Michael was a complete professional, Top Tier customer service. Constantly kept me updated with the status of my vehicle. My car came out flawless!! 10/10 recommend San Antonio Collision Center for repairs
William R.
The team at San Antonio Collision did a great job at repairing my vehicle and were very hospitable and communicative. We even got our vehicle back two weeks early.
Stacey R.
I want to start off by saying being in an accident is never an easy thing but knowing my vehicle was in the best hands made it easier.I want to thank SA collision center for the amazing work they did in repairing my vehicle.Thank you to Ms.Nicole Lira for helping me through the process and Mr. Mike Ramirez who was in constant communication with me.
Joshua K.
I Highly recommend San Antonio Collision Center. Elias, the receptionist, and crew were awesome! They not only fixed my issue to the fullest, but they also detailed my car (inside and out) at its worst and it looked like it did when I bought it. The crew and reps were amazing! Thank you San Antonio Collision Center!
Jesus M.
I will always recommend SACC for any future repairs. They are trust worthy and very knowledgeable. Thank you for making my vehicle look brand new
Thelma C.
I highly highly recommend this business. They are all so friendly and helpful. Most importantly they did great work on my car repair. What I appreciated MOST is how responsive they always are even though they are busy they make time. Elias has the best customer service. If you need any body repair I definitely recommend you go this company. I see now why their rating is so high on their reviews
Rebekah R.
The staff was amazing and went above and beyond for their service. Elias Rodriguez help guided me for the process of how to process the claims the insurance company! I’m so glad I took my car here they got it looking how I first got my car 8 years ago! I highly recommend to anyone who needs their car fixed from a collision.
Olivia De La R.
10/10 recomendable! Very professional, personable and caring family operated business! Best there is in the business!!
Dan H.
I could not possibly have had a better experience with SA Collision. I personally worked with Conrad, who was an exemplar of professionalism, promptness, and excellence throughout the entire process. My car was very badly damaged and took a long time to fix, and throughout the process Conrad sent me regular updates on every detail. Everyone at SA Collision was a joy to work with--even though I hope I never have to see them again! 10/10 absolutely would recommend.
Douglas G.
First, I’ll say the quality of the work here is superb and they’ve got some true artisans plying their craft in the back-of-house. Second, work was done quickly and well within the timeframe estimated. I doubt anybody would be dissatisfied with repairs made here.My issue is with the front-of-house. In December I got an estimate for an insurance claim on my F-150 from Michael Ramirez. The is also some passenger side scratches unrelated. When I brought the vehicle in for an estimate I had asked specifically if they could paint those scratches during the painting process. Michael conveyed it’d be no problem. Photos were taken for the insurance claim, including the scratches on the passenger side and I received a prompt preliminary estimate detailing the repair of the driver side. The next month I communicated to Michael a timeframe I could be without this vehicle and he had parts preordered before I dropped off the truck. 9 days go by and he sends an email showing the driver side repair. When we spoke the next day I inquired as to the scratches on the opposite side as he didn’t include them in the photos.Michael told me that the scratches were buffed but if I wanted that area repaired he could get me a quote and call me back. At this point the truck was nearly ready to pick up so I assume the quote would have reflected the need to duplicate effort. To me, the price quoted seemed excessive (over $1500), though I’m no expert (see the photos, judge for yourself).I thought it would have been no big deal to touch up the scratches, especially since the bed was already going to be off the truck while the other side was being done. At least that was my expectation at the time of the estimate—that this could be done as a favor of bringing them over $9,000 from an insurance job. I told him I’ll just collect the vehicle, he said it’d be ready by ~5pm or 5:30 (Friday) and if I couldn’t pick it up then I could do it Monday. The conversation was professional but unpleasant.At 5:20 I had not received a call so I went to the shop to just wait so as not to miss the pickup window, it was ready at 5:40.I broached the subject of the passenger side scrape at the start of the walk-around, Michael told me we had a conversation at the time of the first estimate and he told me it would be a large repair as just painting it is not what they do there so “we” decided not to include it. I was never a party to any such conversation. Had that been the case I would have sought opinions and options from additional shops. Also, I wasn’t opposed to paying for it to be properly fixed or painted if just a touch up wasn’t going to work. If it’s as Michael says and the repair was going to be costly and a bigger deal I think an additional estimate would have been appropriate at the time of the initial insurance estimate so an informed decision could be made and time/cost could be saved.Regardless, we didn’t have that conversation and I didn’t seek the opinion of any other shop in December because I thought it would be taken care of when the rest of the parts were being painted. Had I know this would have been the outcome I would have gone elsewhere or had it painted out of pocket if it would have been too expensive to do as an appreciative gesture for bringing in business, or properly repaired at the same time as the insurance claim.Edit: in response to the owner’s response I’ve included a photo of the damage as seen at the shop from initial estimate. The phone call on the 17th was to inquire about damage that to the underside of the truck near to the back driver-side door, not the scratches I had previously brought up. Also, why would I even bring it up/make a stink if I initially declined the additional work? More likely your man is confusing me with another customer or is just lying after the fact. It’s good to see an owner supporting their employee but in this instance that initial conversation did not happen as he says it did. I’d encourage you to pull a recording of the phone call on Friday and the 17th if you can to glean more details.
Allison F.
I had an amazing experience with San Antonio Collision Center! My estimator was Elias Rodriguez, and he kept me updated every step of the way, emailing and notifying me in a timely manner, which I really appreciated. He and the staff were incredibly polite and professional throughout the entire process. When I picked up my car, I was blown away—it looked brand new! I couldn’t be happier with the quality of work and the exceptional service. Highly recommend!
Joshua P.
I can’t say anything but good things about their service.Service is faster than most. Pricing was very fair. Mike gave excellent customer service, and even when came back for a recheck, due to a mistake on my part, another rep took care of me in flying colors, and even adjusted something I needed taken care of at no extra cost.The main office is clean and welcoming, and staff is friendly and polite.Most importantly, they did the job right and well.Thank you, I look forward to working with you again.
Robert A.
I’m glad I chose SAT Collision Center for repair on my 2017 Buick Enclave. The repair was done quickly & matched perfectly. I even got money back because the repair was less than estimated. Mike Rodriguez was my repair specialist & I really liked working with him. Thanks to everyone involved with my repair. I highly recommend them!
cleavon H.
I worked in the rental car industry prior so I was familiar with alot of body shops so I did some research and found San Antonio Collision Center when my truck was hit and let me just say it was definitely the right decision. Conrad and the team were great! They truly care about the customer and not just volume like most shops. I work in the customer service industry and it takes a lot to make me stop and leave a review. This group deserves it. I hope I never have to see Conrad again but in the event that I have to I will definitely bring my truck back here, and will also be recommending them to anyone that needs a body shop
William B.
The very best auto repair shop that I have used in San Antonio. The personnel and facilities are excellent. The repair on my Lexus LS 460 was perfect. Can’t say enough nice things about this company.
Aaron
San Antonio collision Center did a great job repairing my Mercedes. Michael and Ramon were very helpful with the entire process and took care of all my concerns. Will highly recommend this body shop. Thank you
Jeff B.
Conrad was very thorough and the service he provided was exceptional.He kept me apprised of the progress of my repairs at every step.
maria V.
Mike helped me get my car fixed after someone hit it. He handled the insurance and kept me updated throughout the process. The paint was blended smooth and I love how the repairs came out. Definitely recommend!
Lauren M
Always a smooth and easy experience here at collision center! The guys here always ensure they get the job done correctly and make the car look just like new! Thank you Ramon and Michael for taking care of my car 😊 Will definitely recommend to others!
Gary A.
Great job on my wife's car!
Gavin M.
San Antonio Collision Center did an amazing job on my bumper replacement on my Honda Accord. Samantha was very communicative and Conrad was there every step of the way. Thank you guys!
Yvonne M.
Beautiful shop, friendly, and knowledgeable staff very professional. Would definitely recommended shop !!!!!!!
Jeffrey M.
Professional highly recommend
Narciso G.
Michael was exceptional at what he does. Highly recommended, I have used them in the past and as always they delivered.
Jason
We've been doing business with this shop for a few months: don't like it when our guys get into accidents but, when they do, this shop takes care of them. Prices are fair and Conrad's communication is excellent...
Geraldo L.
Brought my 2011 tacoma in in 8/12/24 with damage to the font end with about 10k in damage the truck went through an extensive repair from replacing the upper tie bar core support and most of the front end parts i picked up my vehicle today and im very happy with my choice to bring it to San Antonio collision for the repairs they did a great job on the repairs and on the paint with color matching and all i cant even tell my truck was repaired big thanks to the San Antonio collision team
Rick G.
Had a small accident on the front right fender on my Nissan Murano and they did an outstanding job in bring it back to new condition. Highly recommend.
JJ J.
SA collision did an amazing job with my Lexus!
Brandon M.
Great work, does it right the first time. Communication is great. Conrad did a great job of communicating. Would definitely recommend to anyone to get your car fixed here.
